Just thought I would quickly post up my response to SonicWall and their helldesk…
I couldn’t actually be bothered to waste more of my time so haven’t responded, your “service” is rubbish and always leaves me disappointed that I’ve purchased your products.
You could find the serial numbers of other devices I manage by looking into my account, but clearly that is a bit too obvious for you.
I’ve reconfigured the WiFi, not as I’d ideally like but it works well enough and should suffice for our needs.
Feel free to do what you like with this ticket, delete it, print it out and eat it, pass it up the chain to management (yeah right) or much more likely, just delete.
Wonder if Cisco service is any better? Doubt it can be any worse.
Regards
Dave
That’s their strap line. Surely that gave you a clue that the company is run by idiots.
I guess they are basing the speed of their protection on a very slow business…
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My site, my rules….